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Privacy Policy

Effective date: April 15, 2026  ·  Last updated: April 15, 2026

The short version

PillDrops is offline-first. Your medication list, schedule, dose history, appointments, and health contacts live on your device in a local database. We don't upload them, we don't sell them, and we don't show ads.

A few features are opt-in and do involve other services: the prescription scanner sends a photo you take to Google Gemini for one-time OCR; caregiver sharing syncs medication schedule and dose events through Supabase to people you invite; and subscriptions are handled by RevenueCat with Google Play Billing or Apple StoreKit.

You can use PillDrops without creating an account, without sharing with anyone, and without a subscription.

1.Who we are

This privacy policy applies to the PillDrops mobile application for Android and iOS (“PillDrops,” “the app,” “we,” or “us”) and to this website, pilldrops.com.

If you have any question about how your data is handled, email support@pilldrops.com.

2.What data the app handles

2.1 On-device data (never leaves your phone unless you opt in)

The following information is stored in a local database on your device (SQLDelight / SQLite) and is not transmitted to our servers under default settings:

If you uninstall the app, this data is deleted from your device by the operating system. It is never copied to our servers unless you opt into caregiver sharing or cloud backup (see below).

2.2 Camera — prescription scanning

The Android app declares the android.permission.CAMERA permission. The iOS app uses the equivalent NSCameraUsageDescription entitlement. We request camera access only at the moment you tap “Scan prescription.” If you never use that feature, camera access is never requested.

When you scan a prescription:

2.3 Caregiver sharing (optional, opt-in)

If you choose to invite a caregiver, the app uses Supabase (our cloud backend provider) to relay a subset of your data to the people you invite:

We do not share this data with anyone other than the caregivers you explicitly invite via a 6-character invite code that you control. You can revoke a caregiver’s access at any time from Settings › Caregiver Sharing. Revocation immediately cuts off their access to future updates.

If you never turn on caregiver sharing, none of your medication data is sent to Supabase or anywhere else.

2.4 Subscriptions

If you upgrade to PillDrops Plus, subscription billing is handled by Google Play Billing (on Android) or Apple StoreKit (on iOS). Payment details never touch our servers.

We use RevenueCat as a subscription management layer. RevenueCat receives only:

RevenueCat does not receive your name, email, medication data, or any health-related information.

2.5 Authentication (optional)

Signing in is optional and is only needed if you want to use caregiver sharing, the prescription scanner, or cloud backup. You can sign in with Google Sign-In (Android / Web) or Sign in with Apple (iOS).

From these providers we receive only:

We use this information solely to identify your account for caregiver linking and to restore your data if you reinstall the app. We do not use it for marketing, and we do not share it with third parties.

2.6 Crash reporting and diagnostics

To keep the app stable we use Firebase Crashlytics, which automatically reports crashes and serious errors. Crash reports include:

Crash reports do not include your medication data, health information, email address, name, or other personally identifiable information.

3.What we do not do

4.Third-party services

The following services may process data on our behalf when you use specific features. Each has its own privacy policy, linked below.

Google Gemini
OCR for prescription scanning (images sent only when you tap “Scan prescription”). Google Privacy Policy
Supabase
Cloud relay for caregiver sharing (only when you invite a caregiver). Supabase Privacy Policy
RevenueCat
Subscription receipt management (anonymous install ID + receipt only). RevenueCat Privacy Policy
Google Play Billing
Android subscription payments. Google Privacy Policy
Apple StoreKit
iOS subscription payments. Apple Privacy Policy
Firebase Crashlytics
Anonymous crash reporting (stack traces, device model, OS version). Firebase Privacy Information
Google Sign-In
Optional Android / Web authentication (email + display name). Google Privacy Policy
Sign in with Apple
Optional iOS authentication (email + display name). Apple Privacy Policy

5.Your rights and controls

Regardless of where you live, you have the following controls:

If you are in the European Economic Area, the United Kingdom, Switzerland, California, or another jurisdiction with a comprehensive privacy law, you have additional rights, including the right to access, correct, or restrict processing of your personal data, and the right to lodge a complaint with a supervisory authority. To exercise any of these rights, email support@pilldrops.com.

6.Children’s privacy

PillDrops is not directed at children under 13 (or under 16 in the European Economic Area). We do not knowingly collect personal information from children in this age group. If you believe a child has provided personal information to us, please contact support@pilldrops.com and we will delete it promptly.

A parent or legal guardian may use PillDrops to manage a child’s medications on the parent’s own device and under the parent’s own account; in that case the parent is the account holder and controls the data.

7.Changes to this policy

We may update this policy from time to time. When we do, we will update the “Last updated” date at the top of this page, and for material changes we will also notify active users inside the app before the new policy takes effect. Continued use of PillDrops after an update means you accept the revised policy.

8.Contact

For any privacy question, concern, or data request, contact us at support@pilldrops.com. We respond to privacy requests within 30 days.